Terms and Conditions

Terms and Conditions

Last Updated: Feb 5, 2021

Welcome to the store “BOLT”.

The store “BOLT” works as an online store for selling the offered products available for sale via the store according to the conditions stated in this document of terms and conditions and your order of any our services or your order to buy the products through us shall mean that you have agreed on this agreement involving the conditions and obligations and in case of the non-agreement by any person upon being bound by the terms and conditions contained herein and the privacy policy, he shall be deemed not to be authorized to use “BOLT” store in any of the methods.

 

Section 1: Definitions

In this agreement unless otherwise required by the context, the following terms shall have the meanings referred to.

“BOLT”, “Store”, “We”, “Us” or “Our” refers to “BOLT” store and BOLT Company For Ready Made Clothes in the State of Kuwait.

“User”, “you” or "your” refers to the person visiting, using or registering membership in the store.

“Customer” shall refer to each person, institution or company giving the purchase order of products offered for sale via the store.

“Products” refers to the products offered for sale via the store and they include (The distinctive ready-made clothes products with specialized drawings and designs of cars and all engines) and other products available via the store.

“Content” refers to the content of the store which include among other things (photos, texts, movies, information, data, prices, lists of products, description of the services, products, advertisements, all icons, symbols, letters and figures).

“Sale Policies” refers to all selling policies such as payment, shipmen and return.

“Agreement” or “Sale Agreement” refers to the conditions, terms, privacy policy, sale agreement, all pages of the store, descriptions of services, all information, the content of services, all instructions and the special agreements made between the store on one hand and any of the store users on the other hand as well as the contracts connected with the terms and conditions.

“Parties to Agreement” refers to the store on one hand as (a first party to the contractual relationship) and any person visiting the store, using it, registering an account in the store, providing any of the services of the store or benefiting from our services in any way on the other hand as (a second party to the contractual relation).

 

Section 2: Consent and Capacity

You declare that you have the legal capacity necessary for concluding and accepting this agreement and that you have the full unrestricted legal authorities according to the following conditions:

(1) It is stipulated for the user of “BOLT” store that he is 18 years old. If you are under 18, you may use the “BOLT” store Services only with involvement of a parent or guardian. Without prejudice to any other rights and remedies of “BOLT” under this User Agreement or at law, “BOLT” store reserves the right to limit or withdraw access to the store or the membership of any person if “BOLT” store believes that person is under the age of 18 years.

(2) You declare that you have the legal capacity necessary for concluding and consenting to this sale agreement and they have the full legal authorities that are unrestricted. It is stipulated for the user of “BOLT” store that he has the legal capacity necessary for concluding contracts and we shall not be responsible for ascertaining the capacity of any of the users of the store.

(3) With your use of the services of “BOLT” store you agree on this agreement and you declare are that you are legally bound by the terms and conditions provided for in this document or its amendments.

(4) By your ordering to buy the products or any of the sale and purchase services, you enter with us and all the other parties into this agreement.

Section 3: Legal scope of our services

(1) The store works as an online store for selling the products available via it and it is considered to be our marketing tool through which we show all the information connected with the products offered for sale and their specifications to the customer and on whose basis he accepts to buy. The offer and advertisement of the products available via the store shall be deemed to be an “invitation for contracting” and not to be a “bending offer”. The contract is concluded with the customer in case he submits the purchase order and we thereafter accept this order based on the availability of “the products” that are to be bought.

(2) The store is dedicated for selling the available products via it and our liability shall be limited to the provisions of these products online according to the policies shown through the terms and conditions.

(3) “BOLT” store shall not be deemed to be an information content provider. Also, it shall not be treated as a publisher of any content published via the store or via any property available for communication via the store.

(4) You know of and agree on the exemption of “BOLT” store from any liability arising from the acts of third parties.

Section 4: Legal nature of agreement

(1) This agreement shall be deemed to be a valid contract satisfying the legal conditions and elements and shall be enforceable against all said parties. Its provisions and obligations shall be binding on all of them and neither party may derogate from it or terminate it since it has resulted in its legal effects. This agreement shall be deemed to be the entire and final agreement between “BOLT” store on one hand and any person visiting or using the store or any of its features or advantages on the other hand.

(2) The sale policies and invoices shall form an integral part of the agreement and they shall be governed by the terms and conditions which apply to this agreement. Also, this agreement shall be indivisible. The description of the services and the subsequent pages of the store prepared by  “BOLT” store shall form an integral part of this agreement.

(3) This sale agreement shall regulate all the matters related to the sale of our products online. It includes all selling policies such as payment, shipmen and return.

(4) All parties declare that this agreement forms the entire agreement among them. They declare that they didn’t rely on any emphasis whether oral or written for accepting this agreement other than the provisions stated herein.

(5) The amendments of this agreement shall have the same legal provision and effect of this agreement.

Section 5: Registration of Membership

(1) It shall be stipulated that the user registers in the store in his true name and not in an alias, untrue or misleading names. When you register as a natural person, you shall represent yourself only because the account is based on the personal consideration. If you register as an entity or business, such as institutions, companies and traders, you must provide us with documents that prove the legal existence of this entity, and that the licenses are valid at the time of submission and ensure that they are valid for the duration of your entry with us in this Agreement, and the legal representative of this commercial entity must enter with us in this agreement. Also he must acknowledge that the entity he represents shall be subject to the provisions of this agreement and the provisions of the laws relating to trading and e-commerce.

(2) The user shall provide us with the data of registering the membership that might include among other things (Name, Address, E-mail, Mobile Phone No.).

(3) Membership in the store shall be for free and direct to the users and it shall not need review by the administration of the store.

(4) The user undertakes that he is responsible for maintaining the confidentiality of the information in his account such as the user name and password and that he is responsible for any disclosure to third parties in relation to this information. Also, he is responsible for any use done by any person to whom he disclosed this confidential information.

(5) The user undertakes to report immediately in case of penetrating the account or its theft as well as discovering any illegal use of this account in the store in order for us to be able to take the technical actions necessary for maintaining the account.

(6) you may not use another person’s account at any time without having an express consent from “BOLT” store.

(7) We reserve the right to cancel the account that haven’t been confirmed yet or are inactive for a long time.

(8) The user can cancel his account and remove his data in case of not agreeing on the terms and conditions as well as their amendments or the privacy policy of the store at any time he wishes through sending us an e-mail via the e-mail approved by us.

Section 6: Digital Signature

(1) As for services requiring registration: Through your registration to get an account via the store or via clicking for accepting the conditions of the service upon claiming so via the store, you shall be considered to have implemented this agreement and the other conditions of the service online and it shall be legally enforceable for you from the date of registering your account or from the date of clicking for accepting the conditions of the service.

(2) As for services not requiring registration: your use of these services shall be deemed to be an express consent by you to the terms and conditions provided for in this document and all the other policies and you shall be legally bound by them from the date of this use.

Section 7: Sale Policy

(1) The customer shall be able to purchase the products offered for sale via the store in case these products are available and ready for sale.

(2) The customer can order the products via the store through selecting the products, adding them to the basket of purchases, selecting the number of items, selecting the payment method available according to the payment policy and confirming the purchase transaction.

(3) Advertisements of products published via the store shall be deemed to be “a call for contracting” and not “a binding offer” and the contract shall be concluded with the customer in case he submits the purchasing order then we accept this order based on the availability of the products that are the object of purchase.

(4) The sale transaction shall be done online according to the availability of products with the store. Consequently, the customer exempts the store from any liability in case of the unavailability of products with the store or the quantity run out of.

(5) In case of the order by the customer of the product, his payment via the electronic payment methods the difficulty of making the product required available for any reason, the store shall show an alternative product to the customer. In case of the refusal by the customer of the alternative product, the same paid amounts shall be returned in the same payment method.

(6) Products shall be made available according to the specifications displayed on the selling page-consequently, the store shall not be bound to make available any additional properties or advantages after the delivery of the product to the customer.

(7) The store doesn’t warrant that the all products satisfy all the expectations of the customer upon their use. Consequently, the customer accepts them in the conditions at the time of purchase.

(8) In case the customer buys quantities of products for the purpose of selling them, the store doesn’t warrant the customer’s ability to market these products or the extent of their marketability as well as getting profits from reselling them.

(9) Before the delivery date of the products sold to the customer and in case of the breach by the customer of this agreement, the store shall be entitled to cancel this agreement with the immediate effectiveness without any notifications or judicial notices while reserving by the store of the right to suitable compensations.

(10) In case of the performance by the customer of all his obligations connected with payment and the inability by the store to deliver the products determined to be bought at the delivery date, the customer may give notice to the store of the termination of the sale transaction.

(11) Products shall be shipped to the customer based on the customer’s order and according the shipment policy of the store.

(12) The store shall reserve the full property rights over the products sold to the customer until it receives the full price of products with the determined payment methods.

(13) The customer undertakes that he shall not sell the products that are the object of purchase except after paying the full price of products in addition to the freight and he undertakes that he shall complete the payment in case of partial payment by mistake.

(14) In case the customer receives the products, he has to make sure of their conditions and correspondence to the specifications once he receives them and the store shall not guarantee a defect that is tolerated by custom.

(15) The customer shall comply with all the systems and instructions related to the use after receiving the products.

(16) The store shall reserve at anytime the right to refuse or to cancel the purchase orders in case we can’t make sure of the information and address of the customer or in case of suspicion that the order might cause a deceptive danger to credit cards.

(17) The customer shall be allowed to do reviews in relation to the sale processes and the customer undertakes that he shall not abuse this right and that reviews shall be true and express the performance of the service and according to the terms and conditions we have.

(18) Content provided on this store is solely for informational purposes. Product representations expressed on this store are those of the store. Comments or opinions expressed on this store are those of the individual posting such comments or opinions and may not reflect our opinions.

(19) The customer shall be subject to all the systems and instructions after the receipt of products in relation to the use of these products and which are set by the seller, the manufacturing company or the warranty as well as the use of the products in an ethical and legal way not to cause wrong to us or to cause any harm or annoyance to any other party.

Section 8: Prices of Products

(1) We offer product prices as available through the Store, and the store is entitled at any time to change the prices according to market requirements and prices available from companies, agents and sellers (as a result of changing market price, any other factors out of our control, currency exchange rate change, increased cost that the store may face for any reason, increased labor costs, charges or taxes on the store, high price from companies and agents), and the change of the prices  does not include the purchase orders that have been accepted and that the store deliver it to the customer, but the change of the prices include all products displayed  through the store and products which are  requested for  the purchase order whether it have been accepted from the store or have not been accepted yet.

(2) The distinctive ready-made clothes products with specialized drawings and designs of cars and all engines.

(3) Offers, reductions and discounts may be provided from time to time, and these offers are specific and temporary, they may include a group or types of products only, and they are limited to a certain quantity, and they may be specified at a certain date, according to the store's vision.

(4) Products may be wrongly priced, and the store has the right at any time to adjust and correct prices even before the products are delivered to the clients.

Section 9: Purchase Acceptance

(1) In case the customer is a person, he must have the legal capacity necessary for the conclusion of the purchase contracts and by the entry by the customer into this purchase agreement, he declares that he has the legal capacity necessary for concluding the purchase contract of the product.

(2) In case the customer is a company, institution or another entity, the legal representative of this entity or the person authorized to carry out the purchase transaction must carry out the purchase transaction. The customer shall be bound at any time to disclose his identity, place of residence and banking information.

(3) The customer may be able to make purchases of products through “BOLT” store. Where these products are provided by store and you acknowledge that you are purchasing those products under the terms and conditions set by those store.

(4) The customer shall be bound to specify the product desired to be bought precisely according to the specifications he wishes and which are available via the store before he submits the purchase order. In case of submission by the customer of the purchase order, he shall not be entitled to go back on this order or to cancel it except with the consent of the store and the submission of the purchase order shall be deemed to be a final acceptance by the customer of the product.

(5) The customer shall be bound to pay the price of the product displayed by the store through the methods of payment approved by us. Also, the store keeps at any time what proves the validity of the details of the payment process done by the customer before the delivery of the product to him for avoiding deceptions and forgery of credit cards.

(6) The customer shall comply with all the policies followed by the store including the policies of payment, shipment, return and the use of products. Also, the customer shall be bound by the provisions of laws, decrees and systems in force.

Section 10: Purchase orders could not be received/carried out

(1) The sale transaction shall be done online according to the availability of products  with the store. Consequently, the customer exempts the store from any liability in case of the unavailability of products with the store.

(2) We may not be able to receive or carry out the orders for reasons out of our control, such as making multiple orders, the run out of the amount, any problems with the process of connecting to the store or the Internet, not finding the customer's  location, the customer's lack of full cooperation with us, or any other reasons.

(3) The store might be unavailable from time to time due to the acts of repair, maintenance or development and you agree that the store shall not be bound to provide the technical support at anytime.

(4) The store doesn’t warrant that technical defects will be repaired or that the store or its servers are free from viruses or anything else that is harmful or destructive and you know that the sites on the internet might be exposed to corrupt data or its unavailability or the delay of its appearance and you accept that.

Section 11: Payment Policy

(1) The price of products shall be paid in Kuwaiti Dinars or US dollars according to what is considered by the customer to be appropriate.

(2) The customer has to have access to the prices of products and to take the final decision in relation to the sale transaction before payment and the customer knows and agrees that these prices are final.

(3) The customer shall be bound to pay the prices of the products he decided to buy via the store with the payment methods approved by us.

(4) The store shall approve the following payment methods:

  • Master Card.

(5) The store may at any time request further checks of payment processes made through the store for payments security considerations.

(6) We in BOLT store deal with an electronic payment gateway for transaction security purposes, and you know that the payment service provider is completely responsible for the payment process.

(7) The payment process may take some time for reasons related to money transmitters, banks or the electronic payment gateway.

(8) The store doesn’t agree to incur the consequence of any mistake related to the payment process done by the customer. Also, it doesn’t incur the consequence any hacking act or deception connected with credit cards or the bank accounts of the customer.

(9) In case of using the electronic payment for the products, the bank might levy as for the payment process fees on the transfer of funds. Therefore, the customer shall incur these fees. The client bears the electronic payment gateway fees specified by the electronic payment service provider.

(10) The amounts paid by the customer to the store shall be final and may not be modified either in increase or decrease and they may not be recovered except with the consent of the store.

(11) The customer incurs all the fees connected with the use of the store or his entry into online sale transactions.

(12) BOLT store updates the payment policy from time to time, and this may include a complete or partial change in this policy, so you should access to this policy before every process you make through the store.

Section 12: Shipment Policy

(1) The customer shall comply with the shipment policy of the store which might change from time to another.

(2) The store shall prepares the products to be shipped on the following day next to purchase transaction done via the store after making sure of the seriousness of the customer in connection with the purchase order and verifying the payment process.

(3) Shipping inside Kuwaiti cities: Shipping takes place within one to two working days inside Kuwaiti cities through contracted delivery companies or through the store.

(4) International shipping: international shipping takes place through an international shipping company such as Aramex and DHL, and the shipping period is specified according to the shipping policy approved by the shipping company.

(5) The shipping cost is specified according to the region, city, or country to which the products are shipped, and the cost may differ from one delivery company to another and from a shipping company to another.

(6) The customer knows and agrees that these time periods are approximate and there might be some delay connected with the shipment due to reasons beyond the control. Thus, the customer shall relieve us of any liability arising from the delay of delivering the products.

(7) The customer undertakes to keep the online payment receipts that might be asked while delivering products to him. Also, he undertakes to sign the product delivery receipt.

(8) The customer undertakes to examine the products before signing their receipt from the shipping representative and he declares that his signature of the receipt is deemed to be a conclusive evidence that the products are free from any apparent defects such as damage being broken or defects.

(9) The customer shall incur all the freight in addition to the price of the products which might differ from one customer to another according to the distance reached by the shipping representative.

(10) In case of the delay by the shipment company of delivering the sold products due to force majeure in a way that clarifies that the delivery of the sold products at the determined delivery date isn’t possible, the shipment company shall inform immediately the customer of these circumstances and provide the customer with a new delivery date.

(11) During the delay period, the liability of the customer shall cease in relation to payment until the circumstances of force majeure are treated and thereafter the payment obligations shall be performed by the customer.

(12) The customer undertakes to treat the shipment representative well and to incur all the legal liability for any personal fault done by him against the shipment representative. Also, the store relieves itself of the liability for any personal faults committed by shipment representative against the customer.

(13) In case of the refusal by the customer of receiving the products from the shipping representative in spite of their correspondence to the publicized specifications, here the customer shall be deemed to have received the products constructively and he shall be bound to pay freight amicably or judicially.

Section 13: Return Policy

The store sets the return and replacement policy to ensure the customer’s satisfaction in relation to the product he bought from the store and return and replacement shall be subject to the following conditions:

(1) The store entitles the customer to apply for the return or replacement of products within 14 days from the date of receiving the product from the store.

(2) The store accepts the return or replacement of products due to reasons connected with the customer in case the following conditions are met:

  1. The non-use by the customer of products or getting any benefit from them.
  2. Not damaging the products or causing any defects to them after receiving them from the shipping company.
  3. Not damaging the packs or package of products or the loss of the complementary parts of products.
  4. The customer keeps the sale invoice and to deliver it to the shipping company or at the place of the store company.
  5. The products haven’t manufactured, modified or equipped according to specifications determined by the customer and the performance has been done upon their basis.

(3) The store accepts the return or replacement of products due to reasons connected with the products or the store in the following cases:

  1. The non-correspondence by the products with the specifications on which the purchase is based.
  2. The receipt of defective products due to the producer and not due to the bad possession by the customer of the product.

(4) “BOLT” store shall not accept the return or replacement of the product in the following cases:

  1. The return or replacement request has been submitted after the elapse of 7 days from the date of receiving the product.
  2. The products have been used, damaged or benefited from or in case the products are not in the condition received by the customer.
  3. Products recklessly dealt with or whose serial numbers have been removed.
  4. Products without price labels, stickers or the original cover or the inexistence of their accessories.
  5. The store shall not accept the return of some products such as (underwear, socks and stockings ….etc) and any other products whose return affects the health of customers such as contagions diseases or the spread of infections.
  6. Any replacement or return requests in contravention of the provision of paragraph (2) of this section.

(5) Cases of proving "Return Option":

In some cases, BOLT store proves the return option in the purchase invoice to accept the recovery of some products and return the money:

  1. If the reason of replacement is related to the sizes, the buyer must exercise the right of replacement or return within a period not exceeding five days, and in the event of the absence of the alternative size, the client has the right to exercise the return option of and recover the value of the product, provided that the size option is proven in the purchase invoice.
  2. If the product under return is one of the things that come into contact with the skin, the client, in addition to the necessity of fulfilling the conditions provided in this policy, may not exercise the option of return and recovery only within a period not exceeding 24 hours and provided that the option of return is proven the purchase invoice.

(6) In case of return or replacement due to a defect of the product, the store examines the product and in case it is proved that the defect is due to the product, the store shall incur the costs of return, the shipment replacement of the product.

(7) In case of return or replacement due to the customer and not to a defect of the product, the customer shall incur all the costs of return, the shipment replacement of the product.

(8) In case of the refusal by the store of the return or replacement of the product request provided by the customer and the refusal by the customer of receiving the product once more, the store shall be entitled to get rid of these products after the lapse of 15 days from the date of the customer’s refusal.

(9) In case of accepting return request, the store shall return the price of the product to the customer within 15 business days from the date of accepting the return request and the price of the product shall be returned in the same method in which payment was made.

(10) In case of accepting the replacement request, the difference between the price of the product that is exchanged and the price of the new product shall be observed. In case the price of the new product that is selected by the customer is lower than the price of the product that is exchanged, the store shall return the price difference within 15 business days in the same method of payment. But in case the price of the new product that is selected by the customer in bigger than the product that is exchanged, the customer shall pay the price difference to the store in the methods of payment approved by us.

Section 14: Warranty Policy

(1) The store shall make available the products offered for sale according to the warranties submitted by the manufacturing companies, traders or sellers and the store shall transfer all the warranties of the products to the customers.

(2) The store guarantees the products' raw materials , the printing and designs printed on the products, provided that the correct methods of use, washing and ironing are followed.

(3) In all cases, the warranty shall include the manufacture defects only and shall not cover all the damages caused to the product as a result of the misuses by the customer.

Section 14: Guarantees

“BOLT” store is concerned with providing all the legal undertakings and guarantees to the customer in accordance with the legal provisions in force in the State of Kuwait as follow:

(1) The store warrants that it owns all the legal rights and authorities for selling the products and also it warrants that it has got all the permits necessary for selling the product.

(2) The store undertakes that it shall publicize the prices of products clearly via the store and write this price on products upon delivering them to the customer and the customer shall be entitled to ask for an invoice in relation to the products he bought from the store.

(3) The store warrants that all the information, images and the files of the products provided by the store are true, precise and legal and are the products of the store.

(4) The store warrants that it does its best to obtain the warranties from the companies that manufacture the products if any and it assigns hereunder the warranties to the customer within the permitted extent.

(5) The store warrants that the products are delivered to the customer at the delivery date agreed upon between the two parties according to the specifications displayed on the selling page and delivery is done in a professional manner in accordance with the provisions of this agreement.

Section 16: Content Policy

(1) The store shall reserve the ownership of the content of products, all images and visual files and shall enjoy the rights of publishing them at anytime.

(2) The user declares that he is fully entitled to publish the content via the store and this content doesn’t violate any of the rights of the third parties.

(3) The users shall bear all the legal liability in case they violate any personal property rights or intellectual property rights over any content published by them via the store.

(4) You agree not to send any messages characterized by being racial or containing cursing and defamation or bad names, porn pictures or those characterized in general by being decadent.

(5) You aren’t licensed in any of the forms to publish any link of stores or another applications via the store or through any features available within the store.

(7) The store shall incur no liability in view of the publication of the content and we shall not be liable for the violation by the user of any of the rights of third parties and it shall be the user’s liability only.

(8) The store shall incur no liability in view of the misuse of the content and it shall be the user’s liability who misuses the content and in this case the user shall be deemed to be liable to us for his use of the content contained in the store.

(9) The store at any time shall be entitled to delete the content published by the users via the store in case we see that this content violates the intellectual property rights, trade marks, the rights of privacy, trade rights or other intellectual property rights of third parties.

(10) Content provided on this store is solely for informational purposes. Comments or opinions expressed on this Store are those of the individual posting such content and may not reflect our opinions.

Section 17: Reviews Policy

The store offers the service of review and the addition of the comments by the customers after each purchase process for the purpose of providing better service to all our customers and is shall be stipulated in relation to the addition of comments what follows:

(1) The comments must be true, legal and expressive of the service provided to the customer.

(2) It shall be prohibited to use illegal words or phrases during the review process.

(3) It shall be prohibited to use logos, names of stores or other applications, famous or infamous trademarks during the review process.

(4) It shall be prohibited to make comparisons between our services and the services of our competitors in a way that makes a wrong to us or competitors.

(5) It shall be prohibited to make a wrong to the peoples, countries, cultures, society or any human, societal or religious values during the review process.

(6) It shall be prohibited to publish any advertisements or to promote goods or services through the service of review of our store.

(7) The store shall be entitled not to publish the comments in case they are illegal or untrue from our point of view.

(8) The store shall be entitled to delete any comments that have been published in case they breach the preceding provisions, any terms and conditions, the sale agreement or the privacy policy.

(9) The store shall reserve its legal right to resort to judiciary in case of making a wrong to us through the service of comments.

(10) The third party to whom a wrong was made through the service of comments shall be entitled to resort to judiciary against the customer who has added the illegal comments without having recourse against us.

Section 18: Copyrights

(1) The store and ideas expressed within it shall be our intellectual property rights. Any imitation or plagiarism of the store or some of its services (including ideas, texts, symbols and software) shall be deemed to be a violation of our copyrights for which we will take all the legal procedures against the perpetrator of the said violations.

(2) All the contents included or available within the “BOLT” services such as (texts, logos, pictures, graphs, voice, recordings, icon buttons, digital contents, materials that are uploaded, software and collection of data) shall be the property of the store and shall be protected by Kuwaiti laws and the international copyrights laws.

(3) The collection of all data inserted in the service of “BOLT” store or making it available by any of our services shall be exclusively and privately owned by  “BOLT” store and protected under the Kuwaiti laws of copyrights and the international ones and also shall be protected under the international conventions in force such as Bern Convention and TRIPS Agreement.

Section 19: Trademarks

(1) “BOLT” and logos connected with it shall be our trademarks and/or our services marks.

(2) Pictures, logos, headers of pages, icon buttons, texts and services names shall be trademarks and commercial designs of “BOLT” store.

(3) Reproduction of trademarks or commercial designs of “BOLT” store in any media or advertising means shall be prohibited without a written permission from us.

(4) Trademarks and commercial designs of “BOLT” store may not be used for contacting any product or service that doesn’t belong to us not to cause harm to the position and credibility of “BOLT” store or to cause harm to its customers.

Section 20: Acceptable Use Policy (AUP)

(1) The user declares that under this agreement he will not rely on any promises, guarantees or emphasis by or on behalf of “BOLT” store except what is provided for in this agreement.

(2) through being bound by the conditions of use or any conditions of the service and through paying any applied fees, the store grants you a limited and non-exclusive license that is non-assignable and may not be subleased to have access to the non-commercial use of the “BOLT” store services.

(3) This license doesn’t involve the reselling or any commercial use of any of our services or their content. Also, it doesn’t involve any copy of the information available about the account in the favour of third parties or the use of means of getting data as well as any use of the tools of collecting and eliciting the similar data.

(4) You may not reproduce or make typical copy of this store, copy, sell, resell any part of it or use it in a different way for purposes of commercial or non-commercial exploitation of it without having an express written consent by “BOLT” store.

(5) You may not use any descriptive marks or any other “hidden text” which exploits the name “BOLT” store or its trademark without an express written consent by the store.

(6) All the information you disclose must be real, updated and correct and express yourself and match with what is required in the registration form we have.

(7) The user undertakes to precisely enter the information required to be entered in the store and he shall be responsible for regularly reviewing this information for the purpose of correcting, modifying or renewing it as long as you have new information regarding this and you are required to keep all the data and documents proving that.

(8) In case you have provided incorrect, imprecise, non-synchronized, or incomplete information or in case we have reasonable reasons to suspect that this information is incorrect, imprecise, non-synchronized, in complete or inconsistent with this agreement of use and without prejudice to any other rights under this agreement or the law, we will suspend or cancel your membership.

(9) You agree not to use “BOLT” store or any service provided via it in an illegal, deceitful or antisocial way as we determine.

(10) You shall be liable for the lack of the serious and credible use of the store.

(11) You may use our services in the form only legally permitted and according to the conditions of the agreement.

(12) You may not misuse our services in any of the forms.

(13) The user is bound to notify us in case of discovering any illegal use of the store.

(14) You declare that you will notify us in case of the existence of any publications, materials or transactions that seem to violate this agreement.

(15) The use of “BOLT” store might be coupled with making available services or content of other bodies that aren’t under our control. Consequently, you declare that other conditions, provisions and policies of privacy apply to your use of the services and content of the bodies not belonging to us.

(16) All rights not expressly granted to you to these conditions of  or any conditions of another service shall be reserved by “BOLT” store. The licenses granted by us shall terminate in case you don’t comply with these conditions of use or any conditions of another service.

(17) The customer shall be bound by the provisions of laws, decrees and systems in force.

Section 21: Legal Liability

(1) You shall be bound by all the laws and regulations in force within the state in which you use the store in relation to your use of the store and shall incur all the liability arising from your breach of the laws and regulations also you shall be bound by all the terms and conditions provided for in this agreement.

(2) In case of the breach by the user of any of the conditions or provisions of this agreement, “BOLT” store shall be entitled to take an administrative action within the store. This action might be the suspension of membership for a time period or a permanent ban on the user in breach. He shall not be entitled in this case to register in the store once more except with an express consent of “BOLT” store.

(3) The penalties imposed by “BOLT” store on the parties to this agreement shall not affect adversely the right of each party to take all the legal procedures he considers appropriate according to his discretion without having recourse against us and without the liability of the store.

(4) The customer shall be liable under this agreement and under the law and shall be bound to compensate us in case he gives ostensible purchase orders, not serious ones or their purpose is to annoy us and to waste our time. Also, he shall be legally liable to the shipping companies in this case.

(5) In case you violated this agreement, “BOLT” store shall reserve its right to recover any amounts due to us from you as well as any losses or damages caused by you. And the store shall be entitled to take the legal procedures or to resort to competent courts to file civil or criminal actions against you.

(6) “BOLT” store doesn’t ensure to take actions against all the violations of this agreement. Not taking legal procedures in relation to any of the cases of violation shall not mean a waiver of our right to take these procedures at any time we consider appropriate.

Section 22: Limits of Our Liability

(1) You expressly agree that you are personally liable for the use by you of “BOLT” store.

(2) We provide our services “as they are available” without any promises or guarantees of any kind whether express or implied through the use of this store, it’s content or services provided by it.

(3) The sale transaction shall be done online according to the availability of products with the store. Consequently, the customer exempts the store from any liability in case of the unavailability of products with the store or the quantity run out of.

(4) The store doesn’t warrant that technical defects will be repaired or that the store or its servers are free from viruses or anything else that is harmful or destructive and you know that the stores on the internet might be exposed to corrupt data or its unavailability or the delay of its appearance and you accept that.

(5) The store might be unavailable from time to time due to the acts of repair, maintenance or development and you agree that the store shall not be bound to provide the technical support at anytime.

(6) You declare that “BOLT” store is an internet – based service and in spite of exerting our best to keep information safe, we can’t guarantee that information received or transmitted by the user while using the store is safe at all times.

(7) “BOLT” store doesn’t provide any guarantee and shall not incur any liability in relation to the modernity, commonness, precision and quality of information received by the user via the store.

(8) The liability of using or depending on the information that is received or reached by the user through the “BOLT” store services shall completely lie on this user.

(9) “BOLT” store doesn’t provide any guarantees that this store, its servers or the messages are free from viruses or other harmful components.

(10) “BOLT” store can’t assure that each user of the store is actually the person he claims to be.

(11) The store shall not be liable in all cases for any direct, indirect or dependent losses, loss of profits or damage to the fame whatsoever as a result of disclosing your user name and/or password.

(12) “BOLT” store including its managers, partners and all employees shall not be legally liable for the losses or damages whatever their kind direct or indirect that might arise from the use of this store.

(13) We might at anytime modify, suspend or interrupt the “BOLT” store services without sending a notification to you thereof. Also, we might suspend your use of our services in case you violate these conditions and terms or in case you have misused these services from our point of view.

(14) Without prejudice to its other rights, “BOLT” store shall be entitled to suspend or cancel your membership or your access to the store at any time without notice and for any reason and to cancel this agreement.

Section 23: Compensations

(1) You agree to compensate “BOLT” store and to acquit its liability as well as defending it against all the actions and claims brought or claimed by third parties as a result of your use of store or due to the violation of these conditions and terms or the breach of the rights of the other users.

(2) The store excludes from its warranties, clauses and conditions any financial losses that might be connected with the customer or the distorted reputation or any damages arising from the your misuse of products or the store and the store shall not incur any liability or claims in such cases.

(3) “BOLT” store, its officials and employees shall not be legally liable to you or to another party for any direct or indirect loss or any other cost that might arise from, in connection with the performance of this agreement or the provisions of our services.

(4) The user has to protect “BOLT” store and its employees, defend them and compensate them for any losses resulting from any action or claim connected with the store or from an act or negligence by the user, his representative or agents.

(5) You shall be bound to compensate for any losses or damages caused to the store as a result of any illegal use or not permitted by us.

Section 24: Modifications

(1) We may at anytime conduct modifications or improvements we consider appropriate and necessary for increasing the efficiency of the store. The user shall be bound with any directions or instructions provided by the store to him in this regard.

(2) The store shall be entitled to modify the terms and conditions, add any new terms or delete any existing ones and in this case, we update “Last Updated” at the top of this document.

(3) You agree to be bound by all the additional conditions and terms that will be made available to you in connection with the use of any of the services available via the store. These additional conditions and terms are attached to this agreement.

Section 25: Cancellation of The Agreement

The agreement shall be deemed to have been automatically rescinded without the need of excuses or taking judicial procedures in any of the following cases:

(1) In case your breach of any paragraph or term of the terms of this agreement above mentioned is proved while reserving all our rights to claim compensation for the damages resulting therefrom.

(2) Assigning or subleasing the account without our consent.

(3) The non-performance by the user of any obligations provided for this agreement without taking serious actions to eliminate this breach while reserving our rights to claim compensations if necessary.

(4) Inability to document any information you provided us with.

(5) In case we decide at anytime that your activities resulted in legal disputes to you or to other users.

(6) The cease of the activity of the store or the cease of the activity of the official of store management.

Section 26: Telecommunications

(1) You agree on getting telecommunications from us and we will communicate with you via e-mail, mobile phone number or through the other services of “BOLT” store.

(2) You agree that all agreement, notices, disclosures and other telecommunications done by us online satisfy all the legal conditions as if they were written with all their legal effects.

(3) “BOLT” requires your consent during the registration process to sending messages on your e-mail, mobile phone or via the store for promotion purposes to inform you of any changes, advantages or new activities added to your store.

(4) In case you decide at any time that you don’t want to receive promotion messages, you can deactivate the receiving of these messages through correspondence with us. In this case we don’t ensure that you will enjoy our services fully.

Section 27: Notices

(1) Any notices you like to send to “BOLT” store must be sent through the features specified within the store. Any notices sent outside the store shall not be considered.

(2) Any notices “BOLT” store likes to send to you shall be either by publicizing them via the store or sending them to you via the mobile phone number or e-mail you provided us with during the registration process. You are supposed to have known of the notice as soon as the notice is publicized via the store or with the lapse of 24 hours from the time at which the message was sent to you.

Section 28: Assignment of Rights and Obligations

(1) “BOLT” store shall be entitled to transfer all the rights mentioned in this agreement to third parties without any objection by the user. All shall be bound to perform all their obligations mentioned in this agreement to the assignee immediately they are notified of the assignment. The assignee shall be entitled to take all the legal procedures against whoever doesn’t perform his obligations under this agreement.

(2) You may not assign your obligations and rights under this agreement or authorize a third party to manage your account in the store except after getting a written consent from us.

Section 29: Applicable Law and Competent Courts

(1) This agreement shall be governed by the laws in force within the State of Kuwait.

(2) Judiciary within in the State of Kuwait shall have jurisdiction over any dispute that might arise from the interpretation or performance of this agreement.

(3) In case any of the provisions of this agreement becomes illegal or unenforceable, the legality and enforceability of the other provisions will not be affected.

Section 30: Language

(1) Arabic text of this agreement shall be the certified text in relation to interpretation and application of its terms and conditions.

(2) In case of conflict between the Arabic text and the translated text of this agreement, the Arabic text shall prevail.